All Systems Operational

About This Site

This page is being used to provide notifications of new releases of the software and any known issues with connectivity to customs gateways which we are notified from time to time.

Notification does not require you to visit this page, you will be notified on email.

Hosted Servers Operational
90 days ago
100.0 % uptime
Today
Postcode Lookup Operational
90 days ago
100.0 % uptime
Today
Licensing Server Operational
90 days ago
100.0 % uptime
Today
Internet (General) Operational
90 days ago
100.0 % uptime
Today
HMRC Gateways Operational
90 days ago
100.0 % uptime
Today
Vision to HMRC Gateway - CDS Operational
90 days ago
100.0 % uptime
Today
Vision to HMRC Gateway - ATWD Operational
90 days ago
100.0 % uptime
Today
Vision to HMRC Gateway - EMCS Operational
90 days ago
100.0 % uptime
Today
New Software Release Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 25, 2026

No incidents reported today.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026
Completed - The scheduled maintenance has been completed.
May 11, 09:42 BST
Scheduled - We’re pleased to inform you that a new release is now available for testing only, for the following Vision application:

Vision EDI

You can view the latest release notes and version details by copying and pasting the link below into your web browser:

https://visionsoftware.atlassian.net/wiki/spaces/VEDI/pages/5087723530/EDI+Web+Application+Release+Notes+and+Significant+Changes+for+2025

To arrange an upgrade to your test system please log a ticket using the ticket portal: https://visionsoftware.atlassian.net/servicedesk/customer/portal/1 and select the upgrade system option

If you have any questions or need assistance with upgrades, please don’t hesitate to contact us.

May 5, 12:47 BST