All Systems Operational

About This Site

This page is being used to provide notifications of new releases of the software and any known issues with connectivity to customs gateways which we are notified from time to time.

Notification does not require you to visit this page, you will be notified on email.

Uptime over the past 90 days. View historical uptime.
Hosted Servers Operational
90 days ago
100.0 % uptime
Today
Postcode Lookup Operational
90 days ago
100.0 % uptime
Today
Licensing Server Operational
90 days ago
100.0 % uptime
Today
Internet (General) Operational
90 days ago
100.0 % uptime
Today
HMRC Gateways Operational
90 days ago
100.0 % uptime
Today
Vision to HMRC Gateway - CDS Operational
90 days ago
100.0 % uptime
Today
Vision to HMRC Gateway - ATWD Operational
90 days ago
100.0 % uptime
Today
Vision to HMRC Gateway - EMCS Operational
90 days ago
100.0 % uptime
Today
New Software Release Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 23, 2026

No incidents reported today.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

New Mobile Software Release - Flex v9 - 19th August 2026
Completed - The scheduled maintenance has been completed.
Aug 12, 12:41 BST
Scheduled - We’re pleased to inform you that a new release is scheduled for the following Vision application:

Vision Flex v9

You can view the latest release notes and version details by copying and pasting the link below into your web browser:

https://visionsoftware.atlassian.net/wiki/spaces/VW/pages/5427953665/Flex+v9

The new version is scheduled for release on the Play Store on Wednesday 19th August. You will be prompted to update your handsets once the new version is available.

If you have any questions or need assistance with upgrades, please don’t hesitate to contact us.
Aug 12, 12:26 BST

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage