All Systems Operational

About This Site

This page is being used to provide notifications of new releases of the software and any known issues with connectivity to customs gateways which we are notified from time to time.

Notification does not require you to visit this page, you will be notified on email.

Hosted Servers ? Operational
90 days ago
100.0 % uptime
Today
Postcode Lookup Operational
90 days ago
100.0 % uptime
Today
Licensing Server Operational
90 days ago
100.0 % uptime
Today
Internet (General) Operational
90 days ago
100.0 % uptime
Today
HMRC Gateways Operational
90 days ago
100.0 % uptime
Today
Vision to HMRC Gateway - CDS Operational
90 days ago
100.0 % uptime
Today
Vision to HMRC Gateway - ATWD ? Operational
90 days ago
100.0 % uptime
Today
Vision to HMRC Gateway - EMCS Operational
90 days ago
100.0 % uptime
Today
New Software Release Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 14, 2025

No incidents reported today.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025
Completed - The scheduled maintenance has been completed.
Jul 11, 11:31 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 11:30 BST
Scheduled - Your servers have been updated to Flex v4 and the new version of the app will be available on the Play Store within the next few hours to couple of days.  Later this month your servers will start blocking connections from older versions of the app so be sure to sure to update your devices when the update becomes available.

For details of the changes in this version see:

https://visionsoftware.atlassian.net/wiki/spaces/VW/pages/4500946972/Flex+v3
&
https://visionsoftware.atlassian.net/wiki/spaces/VW/pages/4523196417/Flex+v4

Jul 11, 11:08 BST
Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.